Every company that partners with Knock receives a dedicated, secure, and private workspace to manage all chats with leads who send you messages.
What Can I Do in This Workspace?
- Receive Notifications: Get Slack notifications for any new lead who sends you a message.
- Access Lead Information: View comprehensive details about each lead, including their company name, size, industry, and engagement activities on your website and in Slack.
- Engage in Conversations: Decide to join specific channels and be part of the conversation with leads.
Why Is This Workspace Private?
This workspace is exclusive to your go-to-market team members who have been invited. Your leads are not added to this workspace. Instead, you will chat with them through Knock's Omni-channel technology. This setup allows you to communicate freely, share comments, and send company information within the team.
Additional Features of This Workspace
- Customizable Customer Profiles: Choose how your customer profile appears when chatting with leads.
- Invisible Mode: Join buyer channels and read messages without the buyer knowing you have joined.
- Team Collaboration: Chat with your go-to-market team members.
- Notes and Action Items: Add notes and action items in Slack conversations for any channel with a buyer, and assign action items.
- Support and Assistance: Get support and ask questions from the Knock team in the support channel.
Manage Contacts on Slack with Knock Platform:
Interested to Learn More About Knock?
Why Traditional Website Chats Are Failing in B2B Lead Generation
Discover why traditional website chats fall short and how Knock’s innovative Slack-integrated chat widget revolutionizes B2B engagement. Build trust, ensure continuous connections, and focus on your ideal buyers with a solution designed for today’s market demands.
blog.knock-ai.com
Chat Only with Your ICP
Buyers today are impatient and seek immediate value when they have intent to connect. If you ask them to fill out a form, there's a high chance they'll drop off. Scheduling a demo for specific, personalized questions is too much to ask.
blog.knock-ai.com
Follow us on Linkedin!
How Knock automates B2B discovery | Knock posted on the topic | LinkedIn
What if we told you that you could streamline the B2B discovery process to just 3 hours? 😯 Typically, the discovery phase drags on for 2-4 weeks with initial…
www.linkedin.com
