What are the Differences Between Knock and Website Chat Widgets?

What are the Differences Between Knock and Website Chat Widgets?

Let’s face it: Traditional website chats just aren’t cutting it anymore. Designed primarily for instant support, these tools lack the capabilities needed to connect with today’s buyers, who expect more personalized and engaging experiences.

That’s where Knock steps in. Our chat widget, which integrates directly into Slack, changes everything you thought you knew about conversational marketing.

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💰  78% of customers buy from the company that responds to them first. 💬  71% of B2B buyers prefer human interaction to talking with a chatbot. 🎨  76% of B2B buyers expect personalized attention from solution providers based on specific needs

Knock brings your conversations into Slack. Setting the stage for more meaningful interactions.

Why Traditional Chats Don't Work for Leads

Old-school chat widgets are like fast food: quick and convenient but not very satisfying for serious B2B buyers. They force everyone to stick to the website and often forget conversations as soon as the window closes. Not exactly the best way to build a business relationship, right?

Knock brings your conversations into Slack, the messaging app trusted by millions of business professionals. By engaging buyers in their preferred environment, Knock fosters trust and comfort, setting the stage for more meaningful interactions.

Continuous Connection

The conversation doesn’t stop just because your buyer navigates away from your site. Knock ensures that discussions continue seamlessly on Slack, allowing both parties to interact at their convenience without losing the thread.

You and your buyer can instantly recall previous discussions, providing a richer context and more informed decision-making process without having to start over each time.

Human Interaction, Not Bots

When it’s time to discuss potential deals, buyers seek real human connections, not chatbots. Knock guarantees that your prospects always engage with a real member of your team, enhancing the quality of interactions and the likelihood of conversion.

Every conversation through Knock is saved, so when buyers return, they and your team can see the entire history. This ensures that both you and your buyer can instantly recall previous discussions, providing a richer context and more informed decision-making process without having to start over each time.

Bring Everyone Together

B2B sales are rarely a one-person decision. Knock facilitates the inclusion of multiple stakeholders from both sides into the conversation, ensuring that all pertinent team members are aligned and informed.

Safe and Secure

With Knock, you chat in Slack with top-notch security to back you up. Everyone can talk freely, knowing their conversation is safe.

The Knock platform enables you to initiate conversations on Slack even with buyers who don't have a slack account. By automatically identifying and verifying each buyer, Knock ensures you reach only your ideal prospects, saving you time and effort.

Know Who You're Talking To

Knock automatically recognizes your buyers the moment they say hello. With Knock advanced technology to automatically identify and verify the identity of each buyer, you’ll know exactly who you’re dealing with. You save a lot of time by reaching out only to your ideal buyers.

Our platform lets you start conversations on Slack even with buyers who don’t have a Slack account, expanding your ability to connect with more potential leads without limitations.

Stop wasting time on leads with no intent to buy. When you start a chat with Knock, it automatically filters out those who aren't serious or relevant. Focus only on your ideal buyers to reduce costs and make your sales efforts more effective and impactful.

Why Wait? Let Your Ideal Buyers Knock on Your Door

Forget everything you thought you knew about website chats. Knock is not just a tweak to what’s out there, it’s a complete transformation in how you engage with buyers. It’s more personal, more continuous, and far more efficient. Try Knock and watch your conversations quickly turn into valuable business opportunities, faster than ever before.

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About Knock Knock understands today’s buyer preferences. They demand a seamless, hassle-free experience and wish to decide when and how to engage. Our solution allows you to place 'engagement buttons' on any platform, opening a private, secure chat channel directly in Slack. This chat is asynchronous, meaning responses don't have to be immediate, which is convenient for everyone. Setting this up is incredibly easy—it takes just ten seconds and doesn't require any coding.

[https://start-chat.com/slack/knock/V1DDva|Explore Knock]