How to replace forms with instant messaging

Here’s how to switch from forms to real-time messaging with Knock:

1. Choose Where to Add the Knock Button

Decide which CTAs on your website and marketing channels should open a direct chat.

➡️ Need help picking the best CTAs? Use Knock Present for clear insights on website performance.

➡️ Want to place the Knock Button outside your website? Check the Knock Button Locations page.

2. Generate a Knock Link

  • Open Knock App in Slack.
  • Click ‘Generate Knock Link’.
  • Select the marketing channel where you’ll use the link.
  • Choose the messaging apps you want to connect.
  • Name the link for easy tracking.
  • Copy the link.

3. Add the Knock Link to Your CTA

  • Replace your CTA’s existing link with your Knock Link.
  • Test the flow to ensure a smooth experience.

That’s It!

Now, when visitors click your CTA, they can message you instantly using their favorite app. You’ll get a Slack notification and can reply right away.

No forms. No delays. Knock automatically reveals their contact details, so you skip the form and start the conversation immediately.

🚀 You’ve just turned a click into a real lead—instantly.